AT&T, T-Mobile, Verizon relief efforts after Hurricane Ian

Kansas City, Mo. It took weeks to reach everyone affected by the storm.

Families are struggling to reach loved ones due to power outages, damage to buildings and roads, and blackout of cell phones.

The nation’s three largest cell phone companies say they are helping West Central Florida recover from the monster storm.

AT&T

AT&T said it is waiving all talk, text and data overages for the next month to people living in West Central Florida.

That includes prepaid and regular customers with billing addresses in hundreds of zip codes in Florida. A full list of those included is posted on AT&T website.

While customers in those areas may still receive data usage alerts in the coming months, accounts will reflect credits and/or waived data, voice and text charges, according to AT&T.

The company also deployed disaster response crews and equipment to affected areas as soon as it was safe. They are currently working to restore service as soon as possible.

AT&T said it has been working for years to move facilities and cell towers to higher elevations and install more generators in hopes of preventing long-term outages from storms and hurricanes.

DISASTER USE

AT&T also set up a text-to-donate campaign to help the American Red Cross aid in recovery efforts.

The company said that people who want to donate to the cause can do so in several ways:

  • Text IAN to 90999 to make a one-time $10 donation to the American Red Cross
    • Help those affected by Hurricane Ian and immediate and long-term recovery efforts through the American Red Cross
  • Text DISASTER to 20222 to make a one-time $10 donation to the Florida Volunteer Foundation
    • Donations will support local disaster relief organizations active in disaster response and recovery
  • Text HOME to 501501 to make a one-time $20 donation to SBP
    • Donations will support the support of disaster response teams and the long-term rebuilding of homes in affected communities
  • Text CONNECT to 20222 to make a one-time $10 donation to the Information Technology Disaster Resource Center
    • Donations will help them connect communities in crisis through Information, Communication, and Technology (ICT) solutions at no cost to survivors and responders.

T-Mobile / Sprint

The company says most of its customers have unlimited talk, text, and data.

T-Mobile is offering unlimited talk, text, and data until October 3rd for those affected in counties in Florida and Georgia. More detailed information about the plan can be found in T-Mobile’s website.

T-Mobile also has crews on the ground to check and repair refueling equipment and generators.

DISASTER USE

T-Mobile also allows customers to quickly and easily make donations to different relief efforts through their mobile phones.

  • Write IAN to 90999 to make a one-time $10 donation to the American Red Cross.
    • Donations will help those affected by Hurricane Ian and immediate and long-term recovery efforts
  • Text DISASTER to 20222 to make a one-time $10 donation to the Florida Disaster Fund
    • Donations will support local disaster relief organizations active in disaster response and recovery
  • Text RELIEF to 20222 to make a one-time $10 donation to the Orlando Health Foundation
    • Donations will support their team and provide care to those in need

Verizon

Flooding and debris made work difficult and dangerous as crews tried to assess the damage and prioritize restoration efforts, according to the company.

Crews are working to prioritize help for Verizon engineers and technicians have begun the difficult work of assessing the damage and prioritizing first responders, emergency operations centers and search and rescue efforts.

The hardest hit areas are mainly along the west coast of Florida from Tampa through Naples.

Verizon said it will provide unlimited calls, texts and data through Oct. 4 to people living in several Florida counties. That’s full The list can be found on Verizon’s website.

Verizon says customers can also check availability for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/.

DISASTER USE

Some nonprofits are launching text-to-donate campaigns. Verizon customers can make a $10 donation by sending a text to the number listed below:

  • Text IAN to 90999 to donate to the American Red Cross
  • Text DISASTER to 20222 to make a donation to the Florida Disaster Fund enabled by the Volunteer Florida Foundation.
  • Text RELIEF to 20222 to donate to the Orlando Health Foundation.

📲 Download the FOX4 News app to stay updated on the go.
📧 Sign up for FOX4 email alerts to get the latest news delivered to your inbox.
💻 Find today’s top stories on fox4kc.com for Kansas City and all of Kansas and Missouri.

Leave a Reply

Your email address will not be published. Required fields are marked *